Ticket Generation

Auto-create actionable tickets in Jira, Linear, or GitHub Issues with full context, severity scores, and remediation steps. Backlogs stay clean, sprint planning stays informed, and no one writes tickets manually.

Supported Destinations

Tickets land exactly where your team already works. No new tools to adopt.

Jira

Create issues in any Jira project with custom fields, labels, components, and sprint assignment.

Linear

Push tickets to Linear with team assignment, priority mapping, and cycle integration.

GitHub Issues

Open issues directly in the relevant repository with labels, assignees, and milestone links.

Rich Context

Every ticket includes the full picture so engineers can act immediately without digging through logs.

  • Stack traces and error messages
  • CVE references and advisory links
  • Affected endpoints and services
  • AI-generated remediation steps

Smart Deduplication

No more duplicate tickets flooding your backlog. SignalManager detects existing issues and appends new context instead.

  • Matches against open tickets
  • Appends new occurrences as comments
  • Bumps severity when patterns escalate

Auto-Assignment via Rules Engine

Route tickets to the right team automatically based on service ownership, signal source, severity, or custom rules.

1

Service Ownership — Map services to teams. Tickets for auth-service go to the Identity team automatically.

2

Severity Routing — Critical issues page on-call. Medium issues go to the sprint backlog.

3

Custom Rules — Use YAML rules to define any assignment logic your organization needs.

What This Means For Your Team

For PMs

Backlog is always current. New issues arrive pre-prioritized. Sprint planning starts with real data.

For EMs

Track auto-created vs manually filed tickets. Monitor resolution times by severity.

For Developers

Tickets have full stack traces, CVE links, and remediation steps. Fix the problem, not write the ticket.

Stop Writing Tickets Manually

Let AI create perfectly structured tickets with full context, routed to the right team every time.